Shipping & Returns
Shipping
- Processing Time: Orders are typically processed within 1-3 business days.
- Shipping Time: Standard shipping takes 5-12 business days depending on your location.
- Tracking: Once your order ships, you'll receive a tracking number via email.
- International: We currently do not accept international orders. If you are a distributor or have questions about shipping to your country, please contact us at support@lightboratory.shop
Returns & Exchanges
We offer a 30-day money-back guarantee. If you’re not satisfied with your order for any reason, simply email us within 30 days of delivery and we’ll make it right. Simply contact support@lightboratory.shop with your order number.
We'll also help immediately if:
- Your order arrives damaged
- Parts are missing or defective
- You received the wrong item
Just email us within 30 days of delivery.
Questions?
Email us at support@lightboratory.shop